SF Warehouse Sdn. Bhd. values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website and use our services. By accessing or using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: This includes data such as your name, email address, phone number, mailing address, and payment information. We collect this information when you place an order, register for an account, or contact us.

• Non-Personal Information: This includes information about your device, browser type, IP address, and browsing activity on our website. This data helps us understand user behavior and improve the functionality of our website.

• Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, shopping cart contents, and provide personalized content. You can control cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing and Delivery: To process your orders, manage payments, and ensure timely delivery of products.
• Customer Support: To respond to your inquiries, resolve issues, and provide better service.
• Improvement of Services: To analyze customer behavior and improve our website, products, and services.

3. How We Protect Your Information

We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses encryption (SSL) technology to ensure that your data is transmitted securely during checkout. However, please note that no method of transmission over the internet is 100% secure.

4. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist with payment processing, order fulfillment, and website management.
• Legal Requirements: We may disclose your information if required by law or to comply with a legal obligation, such as in response to a subpoena or court order.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to access the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal and contractual limitations.
• Opt-Out: You can opt out of receiving promotional communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to read the privacy policies of any linked sites.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

SF Warehouse Sdn. Bhd.
V02-03A-25, Signature 1 (V02), Lingkaran SV, Sunway Velocity,
55100 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia
Email: [email protected]